Submission of financial year Annual Reports in respect of access to information requests received and processed by public and private bodies, in terms of Section 32 and Section 83(4) of the Promotion of Access to Information Act 2 of 2000.

The Information Regulator (“Regulator”) is an independent statutory body established in terms of section 39 of the Protection of Personal Information Act 4 of 2013 (“POPIA”). The Regulator is, among others, empowered to monitor and enforce compliance by public and private bodies with the provisions of the Promotion of Access to Information Act 2 of 2000 (“PAIA”), in so far as access to information is concerned.

In terms of Section 32 of PAIA, the Information Officer (“IO”) of every public body must annually submit to the regulator a report on access to information requests received and processed by the body.

Furthermore, and in accordance with section 83(4) of PAIA, the Heads of Private Bodies (“HPBs”) or Deputy Information Officers (“DIOs”) are also requested to submit to the Regulator Annual Reports about requests for access to records received and processed by the private body.

The Regulator has developed an online submission platform for Annual Reports in terms of sections 32 and 83(4) of PAIA. This functionality is available under the eServices portal, which can be accessed via the Regulator’s website at https://inforegulator.org.za, or by going directly to the Regulator eServices portal, accessible on https://eservices.inforegulator.org.za.

Timeline for the 2025/26 PAIA Annual Reporting

• 1 April annually: The submission portal for PAIA Annual Reports opens.
• 30 June annually: Deadline for submission of PAIA Annual Reports.

Please note that bodies will not be able to submit their Annual Report unless their IOs, HPB and DIOs are registered with the Regulator.

To assist bodies, step-by-step guides on how to register and to submit the Annual Reports are available on the eServices portal and the Regulator’s website. However, technical support remains available should there be a need. For any assistance with logging into the portal or online submission, please contact the technical support team through the iSupport portal accessible on https://eservices.inforegulator.org.za/isupport.