Frequently Asked Questions

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The head of the organisation by default but the head can delegate the roles to anyone in the organisation(annexure C to be signed by the head of the organisation and by the person delegated)

There is no timeframe regarding this, as the body can register its information officer anytime upon launching the organisation or after being aware of POPIA/PAIA compliance.

To comply with POPIA regulations when processing personal information.

Both public and private organisations are encouraged to register as stated in the Information Officer’s guideline.

Not necessarily, we are currently resolving the migration of data to our new portal, but if it is necessary for a stakeholder to change the details of the application submitted, then the answer is Yes and that will be considered as a new application as it was not captured on the system before.

NB New references number will be generated by the syatem automatically.

Information Officer registration is free of charge.

changes can be done via portal(please attach the link of the portal). Firstly if you have registered on the current portal, you need to login and click submitted and al your submitted application will appear. While on the applications, there is an edit button (A white square with a pen) on far right under “action column”. Click it and all tabs will appear with all information and make changes where neccesary and click submit after you have completed your changes. Secondly, if you have registered manually and you need to make changes, please note that no manual application are taking place currently and since we have not yet migrated our data to the current, you will have to make changes on the portal as a new application and new reference number will be generated. (Current query for Ausi Nomzamo)

No, each body is allowed to have one information officer and one or more Deputy information officers depending the size of the body.

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