PAIA Annual Reports

The Information Regulator (“Regulator”) is a schedule 3A National Public Entity and an independent statutory body established in terms of section 39 of the Protection of Personal Information Act 4 of 2013 (“POPIA”). The Regulator is, among others, empowered to monitor and enforce compliance by public and private bodies with the provisions of the Promotion of Access to Information Act 2 of 2000 (PAIA), in so far as access to information is concerned.

In terms of section 32 of PAIA, the Information Officer (“IO”) of every public body must annually submit to the Regulator a report in respect of access to information requests received and processed by the public body. Furthermore, and in accordance with section 83(4) of PAIA, the Heads of Private Bodies (“HPBs”) or Deputy Information Officers (“DIOs”) are hereby requested to submit to the Regulator, their Annual Reports about requests for access to records received and processed by the private body.

As part of our efforts to encourage seamless compliance with the provisions of PAIA, the Regulator has developed an online portal for submission of annual reports in terms of sections 32 and 83(4) of PAIA, which portal can be accessed on the Regulator website, https://inforegulator.org.za, or by going directly to the Regulator eServices portal, accessible on https://eservices.inforegulator.org.za. Please note that the portal for submission of access to information Annual Reports will be live from 01 May 2024 and the submission of the said annual reports will close on 30 June 2024.

Please also note that you will not be able to submit your annual report unless your IO, HPB and DIOs are registered with the Regulator. Please note that step-by-step guide on how to register and how to submit your annual report is available on the eServices Portal and Regulator’s website. If you are unable to login into the portal or require assistance, please contact the technical support team at Paia-support@inforegulator.org.za or (010) 023 5200.

Timeline for the 2023/24 PAIA Annual Reporting

• May 1, 2024: The submission portal for PAIA Annual Reports opens.
• June 30, 2024: Deadline for submission of PAIA Annual Reports.

Key Points

• Information Officers, Heads of Private Bodies, and Deputy Information Officers are required to submit annual reports on behalf of their respective organisations on requests for access to records received and processed.
• The Information Regulator has developed an online portal for submission of reports which will officially open on May 1, 2024.
• All IOs, HPBs, and DIOs must be registered with the Regulator to submit reports.
• Assistance for registration and submission will be made available on the eServices Portal and Regulator’s website.